Missed-Call Text-Back
Most people who reach voicemail don't leave a message. They call the next business on the list. Text-Back sends every missed caller a friendly text from your business number within seconds, so the conversation keeps going while you finish the job you're on.
Two ways to run it
Text-Back
- Instant text after every missed call
- Replies forwarded to your cell
- Phone-friendly inbox
- Keep your business number
Text-Back + AI
- Everything in Text-Back
- AI replies trained on your business
- Urgent and hot-lead alerts to your cell
- Daily summary by email
- Take over any conversation anytime
What you get
- A text goes out within seconds of every missed call
- Keep your existing business number
- Replies land in a phone-friendly inbox and on your cell
- Works with landlines and cell numbers
How it works
We connect your business number. You keep it; unanswered calls forward to your text-back line.
We write your auto-text with you and set who gets alerts.
Every missed call gets a text. You reply from your phone or let the AI handle it.
Get the text on your own phone
Pick a sample business. You'll get the same text a missed caller would get. Reply and the AI assistant takes it from there.
Missed-Call Text-Back questions
Do I need a new phone number?
No. You keep the number your customers already know. We set up call forwarding so calls you don't answer ring through to your text-back line, which sends the text.
What's the difference between Text-Back and Text-Back + AI?
With Text-Back, you read and answer the replies yourself. With Text-Back + AI, an assistant trained on your business answers for you, collects the job details and alerts you right away when something is urgent or a hot lead. You can jump into any conversation at any time.
Will it text people who aren't customers?
It only texts numbers that just called you. Anyone can reply STOP to opt out, and we honour it automatically.
Add these when you're ready
Review Requests
Text customers a one-tap link to your Google review page, with an automatic reminder for the ones who forget.
Learn more →Appointment Reminders
Customers get a text the day before and shortly before their appointment, and reply C to confirm.
Learn more →Quotes & Text-to-Pay
Create a quote or invoice in a minute, text it, and let customers accept or pay by card from their phone.
Learn more →Ready when your phone rings next.
Start with one product and add more when you're ready. Month to month, set up with a real person from PEI.